Wednesday, May 9, 8:00 a.m. – 9:15 a.m.
Opening Keynote Speaker
Niall Brennan @N_Brennan
President of Health Care Cost Institute
Mr. Brennan was appointed President and Executive Director of HCCI in June 2017. In this role, he is responsible for overseeing HCCI’s advancements in price transparency and public reporting, increasing both the comprehensiveness and access to HCCI’s expansive data set, as well as working with state policy and decision makers to improve their health care systems. He is a nationally recognized expert in health care policy, the use of health care data to enable and accelerate health system change, and data transparency. He has published widely in leading academic journals, including the New England Journal of Medicine and Health Affairs. Prior to joining HCCI, Mr. Brennan was Chief Data Officer at the Centers for Medicare and Medicaid Services (CMS). He has also worked at the Brookings Institution, the Medicare Payment Advisory Commission, the Congressional Budget Office, the Urban Institute, and Price WaterhouseCoopers. Mr. Brennan received his MPP from Georgetown University and his BA from University College Dublin, Ireland.
Thursday, May 10, 3:15 p.m. – 4:30 p.m.
Closing Session and Keynote Panel
Building Clinical Decision Support that Works
Adam Wright, PhD
Associate Professor of Medicine, Harvard Medical School; Senior Scientist, Brigham and Women’s Hospital
Sarah Collins, RN, PhD
Instructor in Medicine, Harvard Medical School
Joan Ash, PhD
Professor and Vice Chair, Department of Medical Informatics and Clinical Epidemiology, School of Medicine, Oregon Health & Science University
William Galanter, MS, MD, PhD
Medical Director, CIC, University of Illinois at Chicago
Dean Sittig, PhD
Professor, UTHealth School of Biomedical Informatics (Moderator)
Clinical decision support (CDS) has been shown to improve quality and safety when used effectively. However, effective CDS is challenging, and users often report poor utility of CDS interventions and alert fatigue. Proving that CDS has an impact on clinical outcomes has been difficult. One particularly insidious issue occurs when CDS malfunctions. In a recent survey, we found that 93% of Chief Medical Information Officers had experienced at least one CDSS malfunction, and two-thirds experienced malfunctions at least annually.
In this panel, we present findings from several recent qualitative and quantitative research studies to help those responsible for designing, developing, implementing, and monitoring CDS learn what works well and how to avoid common CDS malfunctions. During the interactive session, we will describe how CDS implementers can:
- Use a comprehensive taxonomy of the causes and effects of CDS malfunctions to help their organization avoid common CDS pitfalls,
- Organize their CDS activities using standard personnel roles and activities that are required to be performed to ensure safe and effective CDS,
- Utilize standardized CDS flow diagrams and data-based validation of CDS implementations to facilitate the process of CDS design and testing,
- Involve and coordinate multidisciplinary teams and
- Employ a set of CDS design and development best practices.