Classic Paper Series: POI-WG Collection of Recommended Papers and Information Sources

Over the past year, members of the POI-WG Working Group and IMIA Working Group 13: Organizational and Social Issues, have shared their reading lists, course required readings, book collections, and so forth, to produce the following list. It was never intended to be all inclusive, but will serve as a place for new comers to gather articles for learning about the field, for seasoned researchers to collect bibliographic information. We hope that future chairs of the committee will continue to collect pertinent readings to add to this reference list, to keep robust and archived our knowledge in the field of people and organizational issues.

Aarts J, Peel V. Using a Descriptive Model of Change When Implementing Large Scale Clinical Information Systems to Identify Priorities for Further Research. International Journal of Medical Informatics 1999; 56(1-3):43-50.

Aarts J, Peel V, Wright G. Organizational Issues in Health Informatics: a Model Approach. International Journal of Medical Informatics 1998; 52(1-3):235-42.

Anderson JG. Clearing the Way for Physicians Use of Clinical Information Systems. Communications of the ACM 1997; 40(8):83-90.

Anderson JG, Aydin CE. Evaluating the Impact of Health Care Information Systems. International Journal of Technology Assessment in Health Care 1997; 13(2):380-93.

Anderson JG, Jay SJ, eds. Use and Impact of Computers in Clinical Medicine. New York: Springer-Verlag; 1987.

Anderson JG, Aydin CE, and Jay SJ. eds. Evaluating health care information systems: Approaches and applications. Thousand Oaks, Cal.: Sage, 1994. p. 5-29.

Aydin C, Rice R. Social worlds, individual differences, and implementation: Predicting attitudes towards a medical information system. Information and Management 1991; 20:119-136.

Berg M. Rationalizing Medical Work: Decisions Support Techniques and Medical Practices. Cambridge, Mass. and London: MIT Press, 1997.

Berg M. Patient care information systems and health care work: a sociotechnical approach. Int J Med Inform 1999 Aug; 55(2):87-101.

Berg M. Implementing information systems in health care organizations: Myths and challenges. Int J Med Inf 2001; 64(2-3):143-156.

Berg M, Goorman E. The contextual nature of medical information. Int J Med Inform 1999 Dec; 56(1-3):51-60.

Berg M, Langenberg C, Vander Berg I, Kwakkernaat J. Considerations for Sociotechnical Design: Experiences With an Electronic Patient Record in a Clinical Context. International Journal of Medical Informatics 1998; 52(1-3):243-51.

Beynon-Davies P, Lloyd-Williams M. When health information systems fail. Topics in Health Information Management 1999; 20(1):66-79.

Brender J. Methodology for constructive assessment of IT-based systems in an organisational context. Int J Med Inf 1999; 56:67-86.

Brennan PF, Strombom I. Improving Health Care by Understanding Patient Preferences: the Role of Computer Technology. Journal of the American Medical Informatics Association 1998; 5(3):257-62.

Cork RD, Detmer WM, Friedman CP. Development and Initial Validation of an Instrument to Measure Physicians' Use of Knowledge About, and Attitudes Toward Computers. Journal of the American Medical Informatics Association 1998; 5(2):164-76.

Dewan NA, Lorenzi NM. Behavioral Health Information Systems - Evaluating Readiness and User Acceptance. M D Computing 2000; 17(4):50-2.

Dowling AF Jr., Do hospital staff interfere with computer system implementation? Health Care Management Review 1980; 5:23-32. Reprinted in: Anderson JG, Jay SJ, eds. Use and impact of computers in clinical medicine. New York: Springer; 1987. p. 302-317.

Durieux P, Nizard R, Ravaud P, Mounier N, Lepage E. A Clinical Decision Support System for Prevention of Venous Thromboembolism - Effect on Physician Behavior. JAMA-Journal of the American Medical Association 2000; 283(21):2816-21.

Elstein AS, Friedman CP, Wolf FM et al. Effects of a Decision Support System on the Diagnostic Accuracy of Users: a Preliminary Report. Journal of the American Medical Informatics Association 1996; 3(6):422-8.

Elstein AS, Friedman CP, Wolf FM et al. Enhancement of Diagnostic Reasoning by a Computer-Based Decision Support System. Medical Decision Making 1998; 18(4):458.

Fessler J, Gremy F. Ethical problems in health information systems. Methods Inf Med 2001; 40:359-361.

Flowers S. Software Failure, Management Failure: Amazing Stories and Cautionary Tales. Wiley; 1996. (includes London Ambulance Service case)

Forsythe DE. Using ethnography in the design of an explanation system. Expert Syst Applic [Expert Systems with Applications] 1995;8(4):403-417.

Forsythe DE. New bottles, old wine: hidden cultural assumptions in a computerized explanation system for migraine sufferers. Med Anthropology Q 1996;10(4):551-574.

Forsythe DE, Buchanan BG. Broadening our approach to evaluations information systems. In: Clayton P, editor. 15th Annual Symposium on Computer Applications in Medical Care; NY: McGraw-Hill; 1992. p. 8 - 12.

Forsythe DE, Buchanan BG, Osheroff JA, Miller RA. Expanding the concept of medical information: An observational study of physicians' information needs. Computers in Biomedical Research 1992;25(2):181-200.

Friedman CP, Wyatt JC. Evaluation Methods in Medical Informatics. NY: Springer-Verlag; 1997.

Gardner RM, Lundsgaarde HP. Evaluation of User Acceptance of a Clinical Expert-System. Journal of the American Medical Informatics Association 1994; 1(6):428-38.

Goodhue D. Understanding user evaluations of information system. Manage Sci 1995; 41(12):1827-44.

Hasman A. Challenges for Medical Informatics in the 21st Century. International Journal of Medical Informatics 1997; 44(1):1-7.

Hasman A, Haux R, Albert A. A Systematic View on Medical Informatics. Computer Methods and Programs in Biomedicine 1996; 51(3):131-9.

Heathfield H, Hudson P, Kay S, Roberts R, Williams J. Issues in the multidisciplinary assessment of healthcare information systems. Information Technology & People 1999;12(3):253-275.

Heathfield HA, Peel V, Hudson P, Kay S, Mackay L, Marley T, et al. Evaluating large scale health information systems: From practice towards theory. ProcAMIAAnnuFallSymp 1997:116-120.

Heathfield H, Pitty D, Hanka R. Evaluating Information Technology in Health Care: Barriers and Challenges. British Medical Journal 1998; 316(7149):1959-61.

Heathfield HA, Wyatt J. Philosophies for the design and development of clinical decision-support systems. Meth Inform Med 1993; 32: 1-8.

Heeds R, Mundy D, Salazar A. Why health care information systems succeed or fail. Manchester: University of Manchester, Institute for Development Policy and Management; 1999.

Hersh WR, Hickam DH. How Well Do Physicians Use Electronic Information Retrieval Systems? A Framework for Investigation and Systematic Review. JAMA-Journal of the American Medical Association 1998; 280(15):1347-52.

Kaplan, B. Evaluating Informatics Applications-Review of the Clinical Decision Support Systems Evaluation Literature. International Journal of Medical Informatics 2001;64:15-37.

Kaplan, B. Evaluating Informatics Applications-Social Interactionism and Call for Methodological Pluralism. International Journal of Medical Informatics 2001;64: 39-56.

Kaplan B. Addressing Organizational Issues Into the Evaluation of Medical Systems. Journal of the American Medical Informatics Association 1997; 4(2):94-101.

Kaplan B, Brennan PF. White Paper - Consumer Informatics Supporting Patients as Co- Producers of Quality. Journal of the American Medical Informatics Association 2001; 8(4):309-16.

Kaplan B, Duchon D. Combining qualitative and quantitative approaches in information systems research: a case study. MIS Quarterly 1988; 4:571-86.

Kaplan B, Shaw NT. People, Organizational, And Social Issues: Evaluation as an Exemplar. In: Haux R, Kulikowski C, editors. Yearbook of Medical Informatics. Stuttgart: Shattauer, 2002, p. 71-88.

Lorenzi NM, Riley RT. Managing Change - an Overview. Journal of the American Medical Informatics Association 2000; 7(2):116-24.

Lorenzi NM, Riley RT. Organizational Aspects of Health Informatics: Managing Technological Change. New York: Springer-Verlag; 1995

Lorenzi NM, Douglas JV, Riley RT. Transforming Healthcare Through Information: Case Studies. New York: Springer-Verlag; 1995.

Lorenzi NM, Riley RT, Blyth AJC, Southon G, Dixon BJ. Antecedents of the People and Organizational Aspects of Medical Informatics: Review of the Literature. Journal of the American Medical Informatics Association 1997; 4(2):79-93.

Lundsgaarde HP, Fischer PJ, Steele DJ. Human Problems in Computerized Medicine. Publications in Anthropology, 13. Lawrence, KS: The University of Kansas, 1981.

Massaro TA. Introducing physician order entry at a major academic medical center. Impact on organizational culture and behavior. Acad Med 1993; 68(1):20-25.

Moehr JR. Informatics in the Service of Health, a Look to the Future. Methods of Information in Medicine 1998; 37(2):165-70.

Power M. An Approach to Policy Analysis and Development of Medical Informatics. Methods of Information in Medicine 1999; 38(4-5):260-4.

Rigby M. The Management and Policy Challenges of the Globalisation Effect of Informatics and Telemedicine. Health Policy 1999; 46(2):97-103.

Rind DM, Safran C, Phillips RS et al. Effect of Computer-Based Alerts on the Treatment and Outcomes of Hospitalized-Patients. Archives of Internal Medicine 1994; 154(13):1511-7.

Rotman BL, Sullivan AN, Mcdonald TW et al. A Randomized Controlled Trial of a Computer-Based Physician Workstation in an Outpatient Setting: Implementation Barriers to Outcome Evaluation. Journal of the American Medical Informatics Association 1996; 3(5):340-8.

Rouan GW, Tuchfarber BJ, Marks EB, Thinnes CM, Luke RG, Lorenzi NM. Strategies for Introducing Computerized Expert System Databases to Medical Housestaff. Clinical Research 1990; 38(2):A733.

Rouan GW, Tuchfarber BJ, Marks EB, Thinnes CT, Luke RG, Lorenzi NM. Evaluation of Computer-Generated Drug-Interaction Information in a Medical Residency Program. Clinical Research 1991; 39(2):A621.

Sicotte C, Denis JL, Lehoux P, Champagne F. The computer-based patient record: challenges towards timeless and spaceless medical practice. J Med Syst 1998 Aug; 22(4):237-56.

Sicotte C, Denis JL, Lehoux P. The computer based patient record: a strategic issue in process innovation. J Med Syst 1998 Dec; 22(6):431-43.

Southon FCG, Braithwaite J, Lorenzi NM. Strategic Constraints in Health Informatics: Are Expectations Realistic? International Journal of Health Planning and Management 1997; 12(1):3-13.

Stead WW, Lorenzi NM. Health Informatics: Linking Investment to Value. Journal of the American Medical Informatics Association 1999; 6(5):341-8.

Talmon JL, Lorenzi N, Van Gennip E, Nykanen P. Organisational Issues and Technology Assessment in Health Informatics. International Journal of Medical Informatics 1999; 56(1-3):1-2.

Vanderlei J, Vanderdoes E, Intveld AJM, Musen MA, Vanbemmel JH. Response of General-Practitioners to Computer-Generated Critiques of Hypertension Therapy. Methods of Information in Medicine 1993; 32(2):146-53.

Wolf FM, Friedman CP, Elstein AS et al. Changes in Diagnostic Decision-Making After a Computerized Decision Support Consultation Based on Perceptions of Need and Helpfulness: a Preliminary Report. Journal of the American Medical Informatics Association 1997; 263-7.

Special Journal Issues

JAMIA (Journal of the American Medical Informatics Association) - Focus on People and Organizational Issues 1997 March-April; 4(2): 79-124.

Artificial Intelligence in Medicine - Focus on Clinical Cognition. 1995 Oct; 7(5): 387-465.

Web Sites

AMIA People and Organizational Issues Working Group

http://www2.amia.org/working/poi/main.html

Compendium of measures compiled by Carolyn Aydin

http://www2.amia.org/working/poi/docs/measures.html

citation number 3

Diana Forsythe Award:

Since 2000, the Diana Forsythe Award honors either a peer-reviewed AMIA paper published in the Proceedings of the Annual Symposium or a peer-reviewed article in the scientific literature that best exemplifies the spirit and scholarship of Diana Forsythe's work at the intersection of informatics and the social sciences with a $500 prize. The following papers were Diana Forsythe Award finalists and winners to date and the current year's nominees. Those selected for the top honors are denoted by the double asterisk.

2000

**Ash JS, Gorman PN, Lavelle M, Lyman M. Multiple perspectives on physician order entry. Proc AMIA Symp 2000:27-31.

Lau F, Hayward R. Building a virtual network in a community health research training program. JAMIA 2000 Jul/Aug; 7:361-377.

Timka T. Professional ethics for system developers in health care. Methods of Information in Medicine 1999 Jun; 38(2):144-147.

Travers DA, Downs SM. Comparing the user acceptance of a computer system in two pediatric offices: qualitative study. Proc AMIA Symp 2000:853-857.

2001

** May C, Gask L, Atkinson T, Ellis N, Mair F, Esmail A. Resisting and promoting new technologies in clinical practice: the case for telepsychiatry. Social Science in Medicine 2001 Jun; 52(12):1889-1901.

Brender J, Nohr C, McNair P. Research needs and priorities in health informatics. International Journal of Medical Informatics 2000 Sep; 58-59:257-289.

Carpenter, JD, Gorman PN. What's so special about medications: A pharmacist's observations from a POE study. Proc AMIA Symp 2001:95-99.

Demiris G, Speedie SS, Finkelstein SM. The nature of communication in virtual home care visits. Proc AMIA Symp 2001:135-138.

McKnight LK, Stetson PD, Bakken S, Curran C, Cimino JJ. Perceived information needs and communication difficulties of inpatient physicians and nurses. Proc AMIA Symp 2001:453-457.

Stefanelli M. The Socio-organizational age of artificial intelligence in medicine. Artificial Intelligence in Medicine 2001 Aug; 23(1):25-47.

Timpka T. Proactive health computing. Artificial Intelligence in Medicine 2001 Aug; 23(1):13-24.

2002 Nominations for the Forsythe Award

Submitted to Proc AMIA Symp 2002:

Computerized physician order entry and communication: Reciprocal impacts

Authors: R. Dykstra, MD, Oregon Health and Science University, Portland, OR

Clinicians' assessments of outpatient electronic medical record alert and reminder usability and usefulness requirements

Authors: M.A. Krall, MD, MS, and D.F. Sittig, PhD, Kaiser Permanente and Oregon Health Sciences University, Portland, OR

Asking questions: Information needs in a surgical intensive care unit

Authors: M.C. Reddy, MS, University of California Irvine, Irvine, CA; W. Pratt, PhD, University of Washington, Seattle, WA; P. Dourish, PhD, University of California Irvine, Irvine, CA; and M. M. Shabot, MD, Cedars-Sinai Medical Center, Los Angeles, CA

From the literature:

Eysenbach G, Kohler C. Health information on the world wide web? Qualitative study using focus groups, usability tests, and in-depth interviews. BMJ 2002; 324(7337):573-578.

Greenlagh T, Humphrey C, Rogers S, Swinglehurst D, Martin P. A comparative case study of two models of a clinical informaticist service. BMJ 2002; 324(7336):524-529

May C, Ellis NT. When protocols fail: Technical evaluation, biomedical knowledge and the social production of 'facts' about a telemedicine clinic. Social Science and Med 2001 Oct; 53(8):989-1002.

Mitev N, Kerkham S. Organization and implementation issues of patient data management systems in an intensive care unit. Journal of End User Computing 2001 July-Sep; 13(3):20-29.

Thompson C, McCaughan D, Cullum N, Sheldon TA, Mulhall A, Thompson DR. Research information in nurses' clinical decision-making: What is useful. Journal of Advanced Nursing 2001; 36(3):376-388.

Van't Riet A, Berg M, Hiddema F, Sol K. Meeting patients' needs with patient information systems: Potential benefits of qualitative research methods. International Journal of Medical Informatics 2001; 64:1-14.