Robert C. Boswell

OBJECTIVE:

Work in a challenging environment where I can combine my information technology experience with my pharmacy education to create solutions that improve patient outcomes and workflow efficiency.

PHARMACY EXPERIENCE:

Northside Hospital, Atlanta, Georgia

Information Technology Pharmacy Technician

October 2011 -Present

Working on Information Technology and Informatics-related projects for the pharmacy administration department.  Projects focus on the reporting and administrative tasks of McKesson’s Horizon Meds Manager (HMM) pharmacy order entry system.

·         Creating workflow improvement processes in HMM, such as therapeutic interchanges which automatically record pharmacist interventions, modifying medication alerts to eliminate clinically insignificant alerting, and creating rules and conditions that notify pharmacists about specific patient attributes.

·         Customizing standard HMM productivity reports to better meet the pharmacy departments reporting needs

Kroger Pharmacy, Roswell, Georgia

Pharmacy Intern

July 2009 –Present

·         Assist pharmacists in filling prescriptions in an accurate and efficient manner.  Also assist pharmacists in generating daily productivity reports and other administrative activities.

·         Communicate with other healthcare professionals and insurance companies to make sure that patients receive the appropriate medications.  Converse with patients to ensure they understand their medication regimens

·         Administer vaccinations to patients.

TECHNICAL EXPERIENCE:

Over fifteen years of experience in the Information Technology industry.  Six years of providing technical customer support and education to users of McKesson’s STAR suite of healthcare information systems.  Nine years of database administration and programming experience with Microsoft SQL Server and Oracle database management systems software.  Programming experience includes SQL, T/SQL, PL/SQL, Java, Unix/Linux shell scripting languages, and Visual Basic.

Worked for six years providing technical customer support, installation and upgrade implementations, and programming solutions to healthcare professionals using reporting software to generate customized reports for all modules of their healthcare information system, including pharmacy, lab, radiology, medical records, patient care and patient accounting.  Two years of experience teaching database programming and database management systems administration courses to healthcare professionals.

Worked as a member of several information technology development teams creating software solutions.  Provided companies substantial cost savings by learning how to administer multiple database management systems.  Developed software programs to accomplish team goals without having to purchase costly commercial software tools.  Highlights include:

·         Developed a disk space monitoring program, saving the company $12,000 by not having to purchase a software application to perform this function.

·         Converted data from a Sybase database to an Oracle database during a software conversion project of an enterprise-wide commissions system for a major telecommunications firm.  Independently learned all the functions necessary to extract the data from Sybase, saving the company $20,000 by not having to hire a Sybase consultant.

TEACHING EXPERIENCE:

Two years of experience teaching database programming language and database management systems administrative classes to hospital employees using McKesson’s hospital information systems software.

Demonstrated the functions and features of the electronic drug information database Epocrates to my pharmacy class.  Researched and updated lecture materials about technical specifications relating to major electronic drug information vendors.

RESEARCH EXPERIENCE:

“High-volume medication alert overrides: a methodology to improve the quality of medication alert notifications in a pharmacy order entry system”

May 2011 -Present

The objective of this study is to define a process to review high-volume overridden alerts generated by the pharmacy order entry system, cross-reference the alerts against established drug information resources and make appropriate interventions to improve the quality of medication alerts in an effort to combat alert fatigue.

AWARDS AND HONORS:

Advanced Clinical Track Program honoree

Kroger Company Scholarship recipient

January 2011

2009 - 2010

LICENSURE:

Pharmacy Intern, State of Georgia

Pharmacy Intern Number:  PHI-014042

May 2011 -Present

EDUCATION:

Mercer University College of Pharmacy and Health Sciences

Atlanta, Georgia

Georgia Institute of Technology

Atlanta, Georgia

Doctor of Pharmacy,

May 2012

BS in Management,

May 1989

ACTIVITIES:

Honor Council representative

Tennis club, President

2008 – 2011

2009 – 2010

REFERENCES:

Available upon request