Alessandra Ferrerio RN

 Professional Experience
Clinical Informatics Consultant                                             2010-present
Senior Applications Analyst – RN Clinical Lead, EMR Implementations
Implementation Consultant – Community Health Systems, Nashville, TN 
Senior Applications Analyst – Clinical Implementation Lead, Youngstown, OH
•    Requested by Project manager to facilitate multi hospital EMR implementation as Clinical lead application analyst.
•    Responsible for HED, HHS, Care Organizer, AdminRx, Care Alerts, BOXI, application implementations.
•    Responsible for training team of 3 new application analysts for CHS standard EMR conversions. 
•    Trained new analysts on all phases of project management and implementation
•    Assisted with team building activities for the implementation team
•    facility liaison for all clinical departments
•    Communicated with corporate deployment team, business partners, Model team for collaboration and approval of facility requested design changes
•    Conducted  HED meetings with corporate build team and local resources to collaborate build
•    Completed facility assessment
•    Created project plan and timeline for implementation of clinical documentation HED, HHS, AdminRx, BOXI, Care Alerts
•    Completed all HED 10.3 upgrade training (list of training classes provided upon request)
•    Facilitated process and issue discussion related to current EMR implementation with facility leadership
•    Key Deliverables:
o    Documented facility assessment\
o    Project plan and timeline
o    Developed training plan and competency for onsite analyst training
o    Paper build of HED design
o    Custom Report crosswalk
o    Unit testing for 10.3, Care Organizer, AdminRx, HEO, HHS, HCI, Care Alerts
o    End User training materials 
Pre-Implementation Facility Assessment - Deployment Team, Northwest, AR
•    Clinical team lead for multi hospital assessment of current state with clinical documentation deployment team.
•    Trained new analysts on conducting facility assessments
•    Participated in facility walkthroughs and interviews to gather assessment data
•    Collaborated with other disciplines to create accurate assessment  reports
•    Liaison with business partners and content experts to develop design solutions to cover gaps
•    Key Deliverables:
o    Wrote individual department narrative assessments from facility interviews
o    Created current state Visio workflow documentation for each department’s clinical workflow
o    Customized reports catalog and crosswalk
o    Assembled gap analysis based on crosswalk of  current state paper documentation and CHS HED standardized  HED content
o    Documented reported findings in project web management systems and reported off to business partners
o    Designed gap solutions for any documentation issues
o    Created change requests for all gaps
Model Build and Support Analyst – CHS Corporate, Nashville TN
•    Assisted corporate build team to develop standardized content for corporate model.
•    Build requested content for 7.6 and 10.3 application as needed
•    Develop build instruction sheets for other analysts
•    Collaborated with other onsite analysts to facilitate standard build
•    Assisted with corporate wide training initiatives for new build
•    Assisted with Care Alerts development
•    Assisted with Core Measures reporting and testing
•    Participated in corporate sponsored McKesson upgrade classes 10.1-10.3
•    Key Deliverables:
o    Created trended vital sign flowsheet viewable in portal for both version 7.6 and 10.3. Later adopted and built in all facilities as standard CHS content.
o    Trained model builders
o    Assisted in developing content for the CHS Hospital Conversion Procedure Manual. This manual is used as a reference for corporate standard EMR implementations.
o    Developed training materials for onsite builders
Integration Testing Analyst – Clarksville TN
•    HED testing analyst for 10.1 upgrade and AdminRx implementation
•    Worked with the integrated  testing team and vendor to perform and document Integrated testing
•    Worked with facility resources to support/troubleshoot application
•    Opened support tickets with vendors as needed
•    Key Deliverables:
o    Test script writing and updates
o    Applied fixes to the database to resolve issues
o    Completion of all corporate testing scripts As requested
o    Issue resolution
HED 7.6 implementation Tucson, AZ 
•    Recruited for position as an Applications Analyst in a multi hospital health system. Promoted to onsite Implementation Consultant within 6 months.
•    Worked directly with the vendor and implementation team to complete project deadlines
•    Assisted facility with application design and build completion
•    Participated in integrated testing
•    Developed plan and materials for super user/end-user training
•    Assisted facility with development of  policy and procedures
•    Spearheaded SBAR report development
•    Re-designed workflows related to EMR implementation
•    Go-live and post go-live Support
•    Key Deliverables:
o    Trained facility analysts to build, test, train and support onsite applications
o    Developed documentation system for design, build, change management and assisted with project plan
o    Cataloged facility reports and wrote matching  custom reports, trained facility analysts on BOXI application
o    Designed, created, and implemented SBAR

Columbus Regional Hospital (CRH), Columbus, IN                        2008-2010
Clinical Applications Analyst II
•    Clinical Applications Analyst/RN recruited for position in a 300-bed community hospital as lead analyst on small-to-medium implementation and upgrade projects, applying technology to meet changing business needs.
•    Continue on-going professional training for variety of technical applications, certifications, systems, and project management skills
•    Maintain installed systems and develop projects that require systems analysis, design, development, testing and implementation of complex computer systems to meet business requirements of CRH
•    Manage internal and external resources, work products and time schedules for projects
•    Upgrade and modify installed systems in accordance with prioritized user request and regulatory changes following forward-thinking methodologies and documentation standards
•    Produce project summaries, plans, and timelines for small projects on time and within budget restraints
•    Schedule training for end users. Coordinate and conduct meetings with project team members to meet project deadlines related to various projects
•    Build consensus and collaborative cooperation with interdisciplinary teams in fast-paced work environments
•    Key Deliverables:
o    Designed, created, and implemented SBAR report, a multi-disciplinary project designed to provide necessary information for oncoming nurses at change of shift. Report pulls information directly from the Electronic Medical Record (EMR) into a report that includes patients’ vital signs, lab work, history, allergies, etc. to facilitate handoff communication for nurses’ shift-to-shift or if patient transferred to another facility.
o    Served as lead analyst for Care Alerts, a Clinical Decision Support System application to manage patient care and safety. Extensive learning curve brought about total organizational change in the way nurses worked at CRH. This change will become part of documentation included in the healthcare reform legislation.

Bloomington Hospital, Bloomington, IN                            2002-2007
Clinical Applications Analyst II (2007); Registered Nurse (2002-2007)
•    Transitioned from operating room nurse to Clinical Applications Analyst Trainer.
•    Developed and designed training materials used for nursing documentation system; taught over 100 new nurse computer documentation classes.
•    Created and taught annual competencies for computer documentation to more than 400 nurses; designed and built interdisciplinary screens for Registered Dietitians.
•    Attended McKesson Training Classes in Dallas, TX: Horizon Expert Documentation, Flow Sheet Builder, Tools 100, Flow Sheet Builder / Reports, Business Objects Query
•    Member of numerous task forces: Fall risk team used to create scorecards for patient safety; Pharmacy Liaison for AdminRx project; Nurse Practice Council; member of documentation and charge control committees

Nursing Work History
Blackstone Valley Boys and Girls Club, Blackstone, MA                    1999-2002
Staff Nurse (summer camp)

Town of Blackstone School Department                            1999
Substitute School Nurse (Rotating, part-time)

Rehabilitation Associates (The Blackstone Nursing Home), Blackstone, MA            1998-1999
Nurse Manager – Supervisor of 33-bed long-term care skilled nursing facility; managed CNA’s & LPN’s

Department of Mental Health – State of Massachusetts                    1989-1992
•    Medfield State Hospital, Medfield, MA
•    Department of Corrections / Norfolk County Sheriff’s Dept., Norfolk, MA
•    Metropolitan State Hospital, Waltham, MA
•    Charge Nurse – Inpatient Psychiatry (Certified member of ASAP intervention) helped prepare for JACHO

 PROFESSIONAL MEMBERSHIPS:
AMERICAN MEDICAL INFORMATICS ASSOCIATION (AMIA)
HEALTH INFORMATION TECHNOLOGY STANDARDS PANEL (HITSP)
HEALTH INFORMATION MANAGEMENT SYSTEMS SOCIETY (HIMSS)
SYSTEMIZED NOMENCLATURE OF MEDICINE – CLINICAL TERMS (SNOMED-CT)
NORTH AMERICA NURSING DIAGNOSIS ASSOCIATION (NANDA INTERNATIONAL)
AMERICAN NURSING INFORMATICS ASSOCIATION ANIA-CARING)
AMERICAN NURSES ASSOCIATION (ANA)
HL7